fsu.edu | Receiving Contacts

TIPS from RECEIVING

Delivery Location: Receiving drivers deliver merchandise to the "ship to" address listed on the receiving report. The department has neither the time or staff to redeliver shipments correctly delivered to the "ship to" address. You can list your name and phone number as the "initiator" in OMNI, while putting the correct delivery information in the delivery table.

E-Mailing Requests: You may find it convenient to e-mail requests for receiving reports. Send the purchase order number and the vendor's name along with your name, building and room number, and telephone number to cc:mail "Rotruck, Barbara" or e-mail "brotruck@admin.fsu.edu." If no report is available, we'll tell you. Sometimes receiving reports have already been signed, and occasionally they haven't been printed.

Getting the Goods: Help us deliver your merchandise quickly. If you speak with the vendor after the purchase order has been issued, have the vendor include the FSU purchase order number both on the outside of the package and on the packing list. Packages without purchase order numbers may have to be held in Receiving several days while we determine where to send them. If your item should have arrived here, feel free to phone (office: 4-2750; warehouse: 4-1084 and 4-7404), fax (4-1225) or e-mail us (or at jllee@admin.fsu.edu).

Large Shipments/Items: If you place an order for a very large shipment (such as paper, washing machines, pianos, exercise equipment of computers), consider having the vendor ship the items directly to your department. If so, code the requisition accordingly. Instruct the vendor to call the initiator to coordinate delivery prior to shipping. With adequate notice, Receiving might be able to assist the trucker with unloading.

Publications: When receiving publications, you may want to determine that the work has been done satisfactorily before authorizing payment. If you do not want the person at the delivery location to sign on the receiving report "certifying" line, notify the "delivery department" and Receiving when the purchase order is first issued and when the shipment arrives. You can ask the ordering department to get the signature in the body of the receiving report, and you can ask the ordering department to make a clear notation on the receiving report saying "Items being inspected; do not pay until notified". Your department should make the inspection and decide whether to release the payment in a timely manner.

Refrigerated Items: Have items that need refrigerating or freezing shipped directly from the vendor to your department. Receiving makes every effort to safeguard these shipments, but the temperature of the department's consumer grade refrigerator/freezer cannot be guaranteed. The electronic requisitioning system allows you, with one key stroke, to divert a shipment away from Receiving and to your department.

Timely Inspection: Claims for concealed damage must be filed promptly to prevent the forfeiture of rights. Your time window for filing claims opens when the merchandise is delivered to Receiving.

If we in Receiving misdeliver a package to you, incorrectly check in an item, or deliver you a damaged or duplicated item, please call us quickly so we can promptly make it right.


	Contacts Receipt Policy Receiving Tips -Delivery Location -Emailing Requests -Getting the Goods -Large Shipments/Items -Publications -Refrigerated Items -Timely Inspection Tools and Forms -Blank Receiving Form (pdf) -Federal Express Tracking -UPS Tracking -DHL Express Tracking			TIPS from RECEIVING Delivery Location: Receiving drivers deliver merchandise to the "*ship to" address listed on the receiving report. The department has neither the time or staff to redeliver shipments correctly delivered to the "ship to" address. You can list your name and phone number as the "initiator" in OMNI, while putting the correct delivery information in the delivery table. E-Mailing Requests:* You may find it convenient to e-mail *requests for receiving reports. Send the purchase order number and the vendor's name along with your name, building and room number, and telephone number to cc:mail "Rotruck, Barbara" or e-mail "brotruck@admin.fsu.edu." If no report is available, we'll tell you. Sometimes receiving reports have already been signed, and occasionally they haven't been printed. Getting the Goods:* Help us deliver your merchandise quickly. If you speak with the vendor after the purchase order has been issued, have the vendor include the FSU purchase order number both on the outside of the package and on the packing list. Packages without purchase order numbers may have to be held in Receiving several days while we determine where to send them. If your item should have arrived here, feel free to phone (office: 4-2750; warehouse: 4-1084 and 4-7404), fax (4-1225) or e-mail us (or at jllee@admin.fsu.edu). Large Shipments/Items: If you place an order for a very large shipment (such as paper, washing machines, pianos, exercise equipment of computers), consider having the vendor ship the items directly to your department. If so, code the requisition accordingly. Instruct the vendor to call the initiator to coordinate delivery prior to shipping. With adequate notice, Receiving might be able to assist the trucker with unloading. Publications: When receiving publications, you may want to determine that the work has been done satisfactorily before authorizing payment. If you do not want the person at the delivery location to sign on the receiving report "certifying" line, notify the "delivery department" and Receiving when the purchase order is first issued and when the shipment arrives. You can ask the ordering department to get the signature in the body of the receiving report, and you can ask the ordering department to make a clear notation on the receiving report saying "*Items being inspected; do not pay until notified". Your department should make the inspection and decide whether to release the payment in a timely manner. Refrigerated Items:* Have items that need refrigerating or freezing *shipped directly* from the vendor to your department. Receiving makes every effort to safeguard these shipments, but the temperature of the department's consumer grade refrigerator/freezer cannot be guaranteed. The electronic requisitioning system allows you, with one key stroke, to divert a shipment away from Receiving and to your department. Timely Inspection: Claims for concealed damage must be filed promptly to prevent the forfeiture of rights. Your time *window for filing claims* opens when the merchandise is delivered to Receiving. If we in Receiving misdeliver a package to you, incorrectly check in an item, or deliver you a damaged or duplicated item, please call us quickly so we can promptly make it right.